Zen has planned to launch its VoIP services for its existing customers. The VoIP packages which are named Zen Broadband Voice and Zen Wholesale Voice are designed to cater the VoIP needs of home users and business users respectively. The Zen Broadband Voice which is priced £4.99 per month (inc. VAT) will offer usual free PC calls with free UK landline calls of 1000 minutes duration. Both the packages will have one month contract length. The per second billing is a special feature of both the packages.

Zen Wholesale Voice will provide cheap call rates for businesses, however, the businesses can use the Zen VoIP service without requirement of any new hardware.

Zen recommends SpeedTouch 780WL wireless router which can be purchased for £58.74 when you sign up for anyone of these packages. This wireless router comes with in-built ATA (Analogue Telephone Adapter) which can give access to both broadband and VoIP service without the use of any other hardware device. This router has four Ethernet ports and two FXs ports which can link two touchstone telephones. With the help of the FXO port, you can establish direct access to PSTN.