Vonage is the pioneer of VoIP phone service. Vonage came at the very first of VoIP technology. VoIP was limited to very few people at the time of Vonage. Only geeks and technophiles used to use VoIP. It got bitter complains from the initial subscribers because it was not so good. Obviously it had some drawbacks in its voice quality. After all they were serving the very new thing. Soon it was improved with good service and accepted to by the millions of subscribers.

Vonage was user friendly. People found Vonage very easy to install. Subscribers loved it because of that also. This actually made traditional phones users to turn towards the new system quiet easily. All they have to do was to plug a phone cable and the broadband internet connection into the adaptor box. That was so easy. Once this has been done and connected to the server they the phone is ready to use.

It was a new service which was easy to install. People always love to try something new. Plus its price was other thing which made easy to be spread out there among the subscribers. Vonage phone user was happy with it because of the low prices because they were paying almost double of what they paid for Vonage. So, people started to move towards the Vonage from the traditional land lines.

Later other VoIP services were introduced by various other Internet Service Providers. The price of Vonage was quite expensive but Vonage is still the choice of so many peoples. It has very large number of subscribers. Vonage's subscribers want to reduce the price advantage they've come to expect but it is becoming quite difficult to do so because of the large number of subscriber base and rising costs. Other VoIP services are now cheaper than Vonage. However people believe that Vonage is providing better services than the smaller and newer entrants. Yet they are not happy with the price. They will definitely believe that they are being better served if Vonage cuts it price to the market level.

Although they get comment about the voice quality at the starting Vonage subscriber do not have any complaints about that nowadays. It is not serving their subscriber with better, may be the best voice quality. Subscribers are happy with its additional facilities like caller id, repeat dialing, return dial and three-way calling. You can even have call-waiting, call waiting disable functions facilities. Other services are. Vonage also provides call blocking, distinctive ringing, call filtering, secondary virtual phone number, sequential ringing. Subscribers are even able to retain their phone number even if they moved to the different city. Additional service line; toll-free number and web-based management are other features which have won additional favorable reviews. Toll free numbers are the extremely popular these days.

Vonage is doing great in the aspect of quality of service. Doesn't matter its more expensive than other, subscribers are happy with it.