Virgin Media launches a YouTube Channel for customer help

The UK telecoms giant Virgin Media has now a great new way to help customers which is through their new YouTube channel, called “Helping Hands”. The channel has got 66 videos designed to help its home customers. It is divided into 3 categories for advice and help. These help videos include many step-by-step instruction modules on varying topics. So you can find how to swap WiFi channels or to improve your broadband connection for better speed. Find out how to connect your TiVo box to your home network (using Powerline). Or find out how to check your bill online or on how to use Virgin Media Mail on your iPhone or iPad device. You can also watch product discovery videos or other video guides, all made with the purpose of helping the customer. Channels like this is a great idea to help those who find videos easier to understand than by reading long manuals.

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