Tiscali continues migrating Pipex customers
After the acquisition of Pipex broadband by Tiscali, the customers of former have been moved to the LLU network of Tiscali even without receiving proper notice from their provider. However, recently Pipex customers could experience the sharp slow down of the speeds of their connections for which Tiscali gave the following explanation in its forum: [...]
Ofcom imposes fine on Prodigy
The UK Telecom regulator Ofcom imposed a fine of £30,000 on the UK broadband provider Prodigy Internet Ltd for its continuous non-compliance with some of the norms of Ofcom – GC22 and GC14.7 and for not providing specific information that Ofcom demanded. Following the non-compliance of Prodigy with new migration norms for a long time, [...]
Facts on migration delays
The average delay in switching a broadband provider UK is reported to be around two weeks, according to the latest study by moneysupermarket.com. This is in spite of the implementation of new migration rules by the regulator Ofcom, which has instructed the ISPs to provide the required MAC without delay to the switching customers. Earlier, [...]
Ofcom’s new rules of migration to extend for six months
Ofcom’s new rules regarding implementation of migration code will undergo an extension period of six months, as per the latest report from Ofcom. Ofcom, the telecom regulator in UK, enforced new rules in the last December to remove so many hurdles faced by broadband users during the process of their migration from one ISP to [...]
TalkTalk refuses to accept the rumours
TalkTalk has been accused that they have been hijacking the customers of other BT broadband providers. But broadband provider TalkTalk has rebutted the complaint regarding the poaching of other customers from other firms. Most of the broadband UK companies were worried that TalkTalk was migrating some broadband lines to itself without the consumers knowing about [...]
