After reworking on its packages, Pipex has eliminated the "unlimited" from Pipex Max. The old packages (Mini, Midi and Max) exist, however a new one called Pipex Pro has been introduced. Most importantly, usage allowance has been incorporated thereby enabling users to pay for the required usage allowance. If any user needs to go beyond the monthly cap, they charge £3 for 3GB top up usage. This applies to all Pipex customers except Pipex Pro who will pay just £3 per month for top up usage. Download speeds remain unchanged (8mbps) but monthly download limits vary from package to package.

They also offer a scheme wherein one may cancel the services after 30 days and get a refund on connection fee and service of the first month alone. The web site also has been revamped allowing easy navigation and a monthly usage calculator has been incorporated too. While the Mini and Midi options come with a SpeedTouch 510 basic modem, the Max and Pro types have the SpeedTouch 585 Wireless one. It is also possible to get the wireless with the Mini and Midi packages for an extra payment of £20.

Though this move by Pipex can steer a way for other providers to follow and be straightforward and reasonable, there is still the main issue to be looked upon - £39.99 for 100GB!