BT Group bagged two WCA Awards 2007
BT Global Services which operate in many countries across the world has won the World Communication Award in ‘Best Customer Care’ category, this year. The BT Group also won the convergence award for its 21CN plan which will be finished in next five years.
Every year, the World Communication Awards are given away to the individuals and companies that make significant contribution to the communications industry by introducing new concepts and with their achievements and innovative services. Leaders in communications industry including service provider, multimedia content developer and any individual or company that provides a telecommunication service can be nominated for these awards.
As far as BT Global service is concerned, it bags this award (Best customer care) for the first time. Since, ten service providers compete for this award, we can say it is a great achievement by BT to win this coveted award.
It should be noted that BT recently issued wifi vouchers for international roaming and these vouchers can be used in Europe, the USA, Canada and Argentina. Recently, BT Openzone has also signed an agreement with FON to offer global wifi access to their customers via their hotspots present worldwide.
BT’s proposed 21CN future broadband has already raised lots of expectations among the UK broadband users. Costing £10 billion over the next five years, the 21CN network plan will convert the present PSTN into a network of an IP system which will be capable of delivering more services like IPTV services.
