BT Broadband vs O2 Broadband

Although broadband providers are always at their best in providing their service to its customers, it becomes difficult at times when judgement of quality comes into question. Speed being one of the main factors, cannot be easily compromised with any. Different broadband providers provide different speeds and there are very few companies such as BT and O2 who offer speed of up to 20MB. Although both of these companies offer the same speed, reports quote that O2 offers better speed and is second next to Virgin Media cable broadband network. The average broadband speed of O2 is between 8.1 to 9.7Mb and that of BT’s is between 6.1 to 7.6Mb. BT is however managing to rollout fibre optic cables in order to offer speed of up to 40Mb. Thus improvements in speed and coverage have been going on ever since broadband has come into existence.

Download allowance

Talking about the download allowance, both BT and O2 offer ‘unlimited broadband’ downloads or a set ‘download allowance’ that is subject to free broadband. Option 1 and 2 plans of BT come with data of 10GB and 40GB respectively. The cost for the extra data is charged at £1 per extra GB. Whereas, Option 3 plan comes with unlimited downloads. BT’s infinity package comes with Option 1 with 40GB and Option 2 with unlimited downloads.

O2 offers the cheapest package called the Basics that come with 20GB download allowance. The other two packages come with unlimited download. BT and O2 offers bundling option along with home broadband package. BT gives its customers various choices such as broadband bundles with BT Vision Digital TV, mobile broadband, access to wireless broadband hotspot and home phone calls. Extras that are offered by O2 are BT Fon gives secure connection to BT Total broadband connection in exchange for accessing Fon wireless network and BT Openzone.

O2 offers broadband and mobile phone products that includes mobile broadband and wireless broadband minutes. These are available in the package with discount offers for the existing customers and free laptop deals. Bundle customers also get cheap line rental. Extras provided by O2 are free web texts that are inclusive, free McAfee internet security and free O2 mails to O2 mobile phones.

Customer Service

Although BT is preferred more by its customers than O2 for its customer service, O2 ranks higher than BT in this order. O2 has been doing well in satisfying the interests of their customers.

Comparison of Business Broadband of BT and O2

Business broadband – BT

BT business broadband comes with

Super fast broadband – BT Infinity for Business

BTnet for larger businesses- BTnet Leased Line

Business broadband and Phone line

Business broadband – O2

Business broadbandof O2 comes in two packages.

Comparison of Home Broadband between BT and O2

Home Broadband package – BT

Superfast BT Infinity broadband

This broadband package can be added if BT phone line is already taken. This package gives download speed of 40Mb and upload speed of 10Mb. It also comes with unlimited usage. You need a BT phone line to avail this offer.

Home Broadband package – O2

Comparison of network coverage between BT and O2

Make BT’s mobile broadband your travel companion as it allows you to be online wherever you go. You will never miss your important business deals even when you are away from your computer. BT’s network coverage gives you better coverage and speed. The following table gives you a comparison of mobile broadband speed and coverage.

Speed and coverage details of mobile broadband

Verdict