Broadband Suppliers Blog

Ofcom sees complaints increase against Pay-TV providers

January 22nd, 2018 by admin
Ofcom has said they have found an increase in the number of complaints pitted against major pay-TV and telecom providers. The complaints numbers have gone up during the 3 months leading to September in 2017. Whereas, the complaints made against pay monthly mobile and broadband remained static. Most complaints were against TalkTalk, BT and Plusnet. Virgin Media, Sky and EE (BT-owned) recorded the least complaints. The telecoms regulator made its calculation on the basis of number of complaints re... Read More»

TalkTalk, Post Office, Vodafone are most complained-about providers, finds Ofcom

January 20th, 2018 by admin
In an Ofcom report released recently, the most complained-about telecom companies are TalkTalk, Post Office and Vodafone. The study between July and September of last year by Ofcom, considered complaints against the 6 or 7 largest providers in each sector. They make up 90% of the market. The regulator noted a small increase in complaints in comparison to similar April to June periods previously, for landlines. Whereas, pay-monthly mobile and broadband complaints remained the same. The report sho... Read More»

The Vodafone and CityFibre roll-out of 1Gbps fibre is first into Milton Keynes

January 19th, 2018 by admin
Vodafone and City Fibre announced a strategic partnership last year in November and as part of their plan to roll-out Gigabit Fibre broadband, have chosen the first location to be Milton Keynes. The roll-out on FTTH tech, has reached only to 3% of premises in UK, but aims to reach 1 million premises over 3years. The Vodafone CityFibre partnership pursuing their strategic plan, has the option to extend the commercial terms of agreement in order to add another 4 million premises, to reach the 5 mi... Read More»

TalkTalk to stop unwanted landline calls with free CallSafe service

January 18th, 2018 by admin
TalkTalk has launched CallSafe, a free service to screen unwanted calls to landline users. TalkTalk aims to stop people ignoring landline calls to avoid unwanted calls, as an outcome of their research. The company found 61% of British customers ignored calls on their landlines regularly, to avoid unwanted scam or sales calls. The provider estimates around 300 million calls go unanswered in one year, which come from friends and relatives. The survey however found that if the landline has a featu... Read More»

Community Fibre to provide broadband to 10,000 homes of Wandsworth Council

January 17th, 2018 by admin
Deployment in the London Borough of Wandsworth by provider Community Fibre has progressed to reach 10,000 council homes, offering a !Gbps capable fibre broadband network on FTTP'H technology. The ISP reached the homes in time at the end of 2017 and has another 10,000 to reach. Community Fibre has reached premises in Ashburton, Winstanley and York Road, Surrey Lane, Rollo, Kambala, Doddington, Carey Gardens, Patmore, Savona, Arndale and William Willison estates. Community Fibre in partnership wit... Read More»
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