TalkTalk Broadband Provider
About TalkTalk
TalkTalk was launched in 2004. Three years after its launch, today, TalkTalk broadband comprises more than 3 million customers thus becoming the fastest growing ISP in the UK. TalkTalk, a part of the Carphone Warehouse, offers voice and broadband services and carved a niche for itself as an ISP of quality, reliability and great customer support. After the acquisition of AOL by the Carphone Warehouse in 2006, TalkTalk launched its free broadband service for its Talk3 International customers who are on its LLU lines for just £20.99 a month and later extending it to its Talk2 International customers.
TalkTalk Broadband Packages
If you sign up up toTalkTalk broadband bundle, you will get free broadband with 8Mb download speed and a huge 40GB usage allowance. These attractive call plans allow you to make unlimited international anytime calls to 36 locations on the globe and the calls to mobiles in the USA and Canada are also relatively cheaper. The main difference between these two premium packages is that Talk Global Anytime call plan offers unlimited, anytime calls to anywhere in the UK and selected international destinations while Talk Global Evening & Weekend package offers unlimited evenings and weekend calls to anywhere in the UK.
TalkTalk also offers free modem, free online protection, free 2 months access to Setanta Sports and a Freeview box. If you switch to their broadband deals, you will get free one month broadband.
*This is maximum speed. The actual speed depends on your line and the distance between the exchange and your premises.
TalkTalk Extras
Our Rating : 
Our assessment of providers/packages are based on various criteria like speed, reliability, customer support etc. The over-all rating of a provider or a package often helps you to pick the right package for you even if you are unsure of your priorities.
How does TalkTalk Compare with other Internet Service Providers?
You can use our Broadband Comparison chart to find and compare the different broadband offers from UK ISPs. You may also find it useful to check our Cheap Broadband Deals to find the latest offerings from all the leading ADSL broadband providers in the UK.
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TalkTalk - Consumer Reviews
We have some reviews written by consumers for making your choice easy. You can also contribute a quick review that would definitely help others by visiting our
Broadband Reviews page.
Reviewed by george
on 2009-05-04
Bad customer service, poor technical support and the connection fails whenever it feels like... the worst ISP I have ever had
Rating:
Poor
Reviewed by A hickie
on 2009-04-17
I cannot understand why talktalk gets so many bad reviews. I have been with talktalk for over 2 years and find the service outstanding. I have no trouble getting in contact with customer services and all the help lines are free. My broadband is excellent I get up to 6 mgs, however I am near the exchange. The international rates on my plan are free, and I have no trouble with the phone line, except on one occasion when there was a fault on the line and talktalk transferred all calls to my o2 mobile for free until the bt line was fixed. This is the cheapest provider by far and I can only speak of my own experience. I would not go back to BT because I have saved a small fortune on calls. Perhaps I am lucky because my exchange is up to date, but some are just being updated. It is a matter of patience but for my part I am delighted.
Rating:
Outstanding
Reviewed by Adam Stenner
on 2009-01-15
If you want free phone calls choose talk talk ... but if you need anything faster than 500ps broadband dont bother! I have rang technical help 5 times, last 2 apparently to a 2nd line tech support number all involved 20 mins on hold before the same set of checks. All technicians admitted (from speed test) it was ridiculously slow and all promised they would improve it. NONE DID!! Last straw was a promise someone would ring me sometime in next 24 hrs. If you can sit by a phone for 24 hrs on the offchance that a 6th person will remember to ring you and look into your problem when 5 others passed you on then, and only then, this provider is the one for you. TIP: Invest in a VERY comfortable chair if you choose talk talk broadband!!!
Rating:
Poor
Reviewed by reg danjiel
on 2009-01-12
t/t broadband has never worked properly since installing it. it has a habit of going off-line whenever it feels like, then assist + go jumps in and messes everything up completely. as soon as i can, i will swap to another isp.
Rating:
Poor
Reviewed by malcolm storey
on 2008-12-08
Thinking of talktalk? Dont! lousy service,low speeds, bad equipment, support poor and it will cost between £70 to £135 to get back to another ISP and you may even lose your phone number! should you have the cheek to complain your could lose your connection for up to 3 days
Rating:
Poor
