TalkTalk mobile customers can switch to O2 or another operator

Wednesday, January 24th 2018

TalkTalk is preparing to exit the MVNO operation and confirmed that its existing customers on the mobile platform can either switch to another mobile operator, or shift to a plan by mobile operator O2 on a special deal. TalkTalk had hinted of this move in September of last year. Exiting the MVNO platform they intended to get into an arrangement with another mobile operator, at that time, which will enable them to offer a mobile service to all their broadband customers.


However, all that has changed as the provider has begun informing its customers that they are quitting the mobile platform and that have got a great value offer for them from O2. Therefore, those users coming to the end of their contract, will be allowed to either switch to a completely different operator, or shift to O2 and benefit from a discount by taking up the operator’s SIM-only plans on 4G, plus get all other benefits offered by O2 usually.


The special discount applies only if the customer remains on TalkTalk' home broadband and phone service. But this discount is applicable to new TalkTalk subscribers joining. There's another advantage in the deal, as O2 will be able to give you a faster 4G connection and related services, unlike TalkTalk's plans that supported only 3G. Customers can discuss this issue with TalkTalk by contacting for free on 0345-172-0044.


A spokesperson for TalkTalk was reported to have said they are changing their offer on mobile services as part of a simplification process and the agreement with O2 will give existing customers access to 4G services on a wider range and great value.


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