TalkTalk Line Rental Charge Hike attracts Criticism

Wednesday, August 11th 2010

A 55p hike brought about by the prominent fixed-line broadband and landphone service provider operating in the United Kingdom, TalkTalk on its monthly line rental charges has attracted criticism from both customers and experts across the country.


As a matter of fact, the internet service provider has announced its fresh monthly rental plans, increasing the charge to GBP 12.04 from GBP 11.49 a month. The news have been reported by The Guardian.


According to the revised charges, daytime call charge has increased to 6.4p a minute to 5.8p a minute. Switching charges have also been increased to GBP 49.99 from GBP 29.99. The new charges will start rolling from October 1.


Through this move, TalkTalk becomes the second prominent telecommunications service provider in the United Kingdom after BT, to have hiked rental charges in the last couple of months.


TalkTalk said in an open statement that their standard international rates would be on the rise. The ISP added that the public needed to note that if they called to chosen international countries that are included in their package, they would be seldom affected.


According to the TalkTalk spokeswoman Debbie Roff, the price hikes were in line with BT as well as the market. She claimed that the firm still offered the ideal broadband and home phone services in the United Kingdom.

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