The misery of Sky broadband users continue without solution

Tuesday, March 6th 2012

Sky broadband customers are in pathetic situation as their broadband problems which started at the end of February are not likely to be resolved until the end of April. The customers, especially those of the Sky’s unbundled exchanges, have been badly affected.
As many as 34 areas are struggling.

The company is sorry for the customers and promptly apologized to them. The users as far as in Bermondsey in London and Menai Bridge in Wales are facing the awkward situation. Sky describes some of the exchanges as congested for the time being.

Sky is of the opinion that the problem will not be solved unless there is an upgrade of capacity on local infrastructures.

The customer base has increased considerably during the last few months. The usage of data by the customers is also much higher than before. Up gradation is essential to meet the heavy demands.

Broadband analysts are also of the opinion that heavy load especially due to enormous rise in video traffic has put substantial strain on the network infrastructure and equipment.

Network expert Andrew Ferguson of ThinkBroadband remarked that services like Netfix and Sky Anytime+ need so much of bandwidth that the upgrades planned earlier did not materialize in time and that it will not suffice.

Related News
Monday, June 24th 2019
One of the UK ISPs – Zen Internet has informed that they have slashed by upto 36% on the prices ...
Thursday, February 28th 2019
One of the ISPs in the UK, based at Rochdale, Zen Internet has announced that they have reduced their broadband ...
Tuesday, March 26th 2019
One of the ISPs in the UK Zen Internet which is based at Rochdale, has announced that they have cut ...
Friday, June 4th 2010
Zen Internet is all set to unveil its fibre broadband package and at the same time warns that it is ...