Post Office to stop selling its pay-as-you-go mobile service

Friday, May 27th 2016

Post Office Mobile, the pay-as-you-go mobile service which operates on the EE network, offered by the Post Office, will stop selling its service, to close on 8th August. According to the online notice the Post Office has decided to conclude the trial as results didn't give sufficient confidence of commercial sustainability. Existing customers have 3 months to switch to a new provider, but customers still having credit remaining, will be eligible for a refund. The SIM-only offering was launched in June last year.


Competition among UK's mobile providers is fierce. There are 4 major carriers and under them are many Mobile Virtual Network Operators (MVNO) functioning. The competition has pushed out Mobile by Sainsbury's already this year and the Post Office Mobile is the latest to announce the closure of its service. However the Post Office will continue to offer its broadband and home phone services and will invest to launch later this year a fibre broadband service.


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