Post Office migrates to new telecom platform and to offer faster internet.

Saturday, July 20th 2013

The Post Office has decided to migrate to a broadband platform run by Fujitsu and TalkTalk Wholesale on a five year contract. Additionally MDS has been brought in to manage consumer billing and settlement and Capita is in to provide the Customer Contact centre. The new investment and managed platform will bring refreshed phone and internet packages for its around 5000,000 phone and internet customers. So, PO can now upgrade from the old 8Mbps (ADSL) packages, to offer up to 20/24Mbps (ADSL-2+) packages. However, PO still doesn't have a superfast broadband (FTTC) solution to offer its customers.

PO will begin migration of customers to its new network platform, presumably starting from 2 September, this year. The enhanced packages will be offered to new customers starting 22 July this month. The new Broadband  Essentials (previously the Broadband Standard) now comes with usage allowance of 10GB instead of 5GB. But the "unlimited" usage package still has a cap of 100GB fair usage limit. So customers will be slowed down if anyone excessively use gigabytes  in any month. Now the Anytime UK Call comes with an extra £4.50 per month. PO customers get a fresh account management system online, but no more 50MB webspace allowance hereafter. The official announcements on all these and more are expected to be out very soon.


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