PlusNet introduces new traffic management system

PlusNet is to optimize its traffic management with the help of Arbor Networks, according to a report.

The eSeries optimization methods of Arbor Networks will allow the ISP to deliver its broadband services to provide better customer satisfaction. Currently, PlusNet offers its ‘Broadband Your Way’ packages for home users and other broadband & phone bundles for various consumers in the UK.

Alistair Wyse of PlusNet said:
“PlusNet strongly believes that delivering service plans that fit the needs of individual subscribers is the best way to ensure a rewarding customer experience, The way the Internet is being used has changed dramatically in recent years. A large number of customers are still using it predominantly for web and email, while a fast growing segment of others are using bandwidth intensive applications such as P2P and video."

"We do not think that a one cost for access model can work in this changing environment, so we set out to develop tiered services that meet the needs for the different types of Internet users. By fully disclosing what we are doing and why, the result has been increased customer satisfaction and reduced churn. It’s a win-win for us as a provider, and our customers."

About Arbor eSeries: The network solution provider offers solutions to control the networks and helps to offer better services with superior traffic management techniques and tools. The ISPs can prioritize the needs of consumers and can minimize the cost of bandwidth used by the customers. In addition, the ISPs can provide better broadband services by introducing and optimizing the applications like online gaming, VoIP and video downloads.