Orange yet to solve its e-mail account discrepancy entirely

There has been a serious problem with ‘Orange application’ since July 2011. On account of that, the broadband customers were unable to access their e-mail accounts. Though ‘Orange’ admitted the problem, it said that only a very few customers were affected. But it is generally known that many had suffered. In addition many emails were lost. The problem has since been only partially solved. According to a small entrepreneur, though the ‘Freeserve’ email account was restored, the entire data during the period of email shut down was lost. It is heartbreaking for those running petty businesses through the account. As prospective customers failed to access the company, they concluded that it is a fake company. Incidentally Freeserve, which was one of the best broadband service providers of the country was acquired by Orange in the year 2000 for GBP 1.6 Billion. An IT industrialist did not get the service for almost three weeks. After repeated contacts Orange said that the trouble is being rectified and assured the restoration of the service art the earliest. But that did not happen. He is afraid of losing his IT customers. He is unable to understand why it takes so much time to resolve the discrepancy. Another customer visited China for business and gave his email address to his prospective customers. After his return, to his horror he found that there was no communication from anyone for weeks. Only later he realized that the mistake was with his own email account.