Zen Internet Adjudged the UK’s Most Excellent Broadband Provider

Thursday, February 23rd 2012

PC Advisor has named Zen Internet the Best ISP (Internet Service Provider) in the UK, and this broadband industry award is another feather in the cap of the ISP.

In a survey conducted for about 6,000 broadband consumers in the UK, Zen Internet obtained the highest score with an all round satisfaction rating of 98.6 percent.

It was only the previous week that the broadband provider Zen was given the name Which? Recommended Provider. The provider also scored 99.4 percent for reliability and 98.8 percent for customer satisfaction.

Approximately 97.6 percent of Zen subscribers said that they would recommend the broadband provider to people they knew.

According to PC Advisor, in spite of the fact that Zen has never been the most inexpensive of broadband providers, they have always been voted for in the broadband census for customer satisfaction and excellent technical support.

PC Advisor stated that the figures that reveal the feedbacks for Zen are highly commendable.

Head of Product Management and Marketing at Zen Internet, Mr. Andrew Saunders defined the award as an incredible outcome.

He stated that he was thrilled and happy to find that the slogging and the efforts that the employees in Zen had pumped in to deliver good quality service and backing, not to mention the reliable products are areas where they would still go on excelling in.

In the meantime, BT was adjudged the Best in the Super-Fast Broadband class with an all round satisfaction rating of 97.3 percent. They also obtained 95.3 percent for reliability, 93.1 percent for technical support and 91.9 percent for customer satisfaction. About 89 percent of the people who voted for BT said that they would recommend Infinity to people to their friends who were planning to avail of fibre broadband facilities.

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