Dose talk talk have a Indian call center

[hazephase]

My brother had a problem with talktalk and he called up the customer service , he could not talk to the person cause the english was so poor of the customer service reps, could they have a office in India or China

[saubryn]

I used to work for a Talk Talk sales call center and it was based in the UK - I'm not sure if their tech support was also based in that office, or if they outsourced that bit.

All I can say is that having worked for their sales division I would not wish to be a customer of the company anyway. I didn't like their attitude towards their prospective customers.

[hazephase]

Ok Saubryn has just send away atlest 20 customers form getting into talktalk . There is also another thing you have to keep in mind , the tech support can still be from india , and they can also havea center in the UK

[harvcr]

This happens a lot! I've called to costumer services and yes this indeed happens, they have call centers all over the world but the costumer service representatives don't speak proper English... what a shame!

[london]

I don't think the company has a call center in India as i have never heard about that and moreover the site of the company has not even mentioned about this

[chandra]

it seems you are anti indian call centre but they speak better english than average british of the same age today????

[blasted]

Yes i agree they should not put foreign people in charge of call centres for the UK i don't agree with this.I agree they do their job effective but i have to say 'pardan' alot due to their accents not been strong english / united kingdom and my problems do not get resolved as i can't understand them hence why i use mail or e-mail.