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Old 11-10-2009, 01:57 PM
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Posts: 40
3 Broadband Connection Problems
have had 3 mobile broadband and phone for over a year and, although there have been problems in the past, I was happy enough with the service to renew my contract. However, since extending my contact the broadband is constantly dropping out even though the 3 Connect panel shows that I am still connected. This results in a disconnection to any messaging services and web pages to freeze. I have noticed that my 3 mobile phone keeps cutting out whilst at home as well and this also worked OK up until 2 weeks ago. I remember seeing a communication from 3 saying that some work was being carried out on the network around 3 weeks ago.
Could this be the cause of my problems? Has anyone else experienced this issue?
I have spoken to 3 helpdesk and followed all of there instuctions to no avail......
Although I have got a new contract am I legally bound to it as the service I receive now is not the same as I received beforehand?
If anyone can help or advise it would be most appreciated.
Thanks.
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  #2  
Old 11-10-2009, 01:58 PM
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I have to tell you that I have had the exact same issues for a little more than a month. I live in Bournemouth and my internet is now very slow, disconnects a lot. It's a pain to surf at all. I have Huaweii E220 + a Touch Diamond with unlimited data. The Touch Diamond has also been experiencing some serious connectivity issues in the past month. I've stopped surfing with the Diamond because of this
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Old 11-10-2009, 01:58 PM
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have been having exactly the same trouble with my 3 mobile broad band. It has been happening for a little longer than you mentioned but I noticed it just after an 'upgrade' in my area.
I wasn't sure if it was a computer problem or broadband problem?
It doesn't disconnect - but I just lose connection the the web page of messenger page i'm using!
I can't help you with the contract part though i'm afraid.
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Old 11-10-2009, 01:58 PM
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I have had the same problems since March and I have got 3 to say that the problem is not with any of my hardware so hopefully we can get them to fix this problem if we all compain as I have got 6 GB of back from them . As well they are having a look at the problem again !!
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  #5  
Old 11-10-2009, 01:59 PM
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Yes Exact Same Happening To Me For Last 3 Wks
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