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Log onto your default router, your IP will be able to supply you with the web address of this if you have forgotten it.Log on then in the firmware update section there should be a reset button.Or somewhere on the bottom link of the navigation.If not press and hold the reset button on the back of your router.This brings everything to default settings then reconfigure it from there.
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James Shaw
Forum Moderator
Broadbandsuppliers Forum
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