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  #1  
Old 08-18-2011, 09:04 AM
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Enquiry about order
How to cancel my cease order?
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  #2  
Old 08-22-2011, 03:38 AM
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May know when you have placed cease request and when its due to complete??
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  #3  
Old 08-22-2011, 04:07 AM
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Cease order
I have called my broadband provider last week and requested to cancel the service. Now they have placed an PSTN cease order and its due to complete on 25/08/2011. I have changed my mind and I want to cancel my cease order.
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  #4  
Old 08-24-2011, 07:14 AM
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You can't cancel the cease order, you need to wait until the order gets completed normally cease order will be completed within 5 working days. Once you order completed you can request your provider to re provide your service and it will also take 5 working days to complete.


They can't provide you the broadband service if cease is in progress because when they run BT checker to place an order it will states “Order is in progress kindly reissue the order once it gets completed”.
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  #5  
Old 08-25-2011, 10:03 AM
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offer
Any gift offer from BT Broadband?
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