|
I am not sure if it makes a big difference. I think the main issue is the number of staff employed in customer service, their training and the providers commitment to quality.
There have been many times I have called customer service centers based in the UK and got put on hold for hours on end listening to stupid music. On the other hand overseas call centers can be helpful and pick up the call without much delay.
If someone just employs just a few staff in the UK just for namesake and tries to put a higher price tag on their packages, I would not pay the extra money just for that.
|