[ADSLAddict]

Broadband is a high value product and the ISPs make a lot of money out of them. Whilst it is understandable that they try to keep their costs down etc, many of us have had awful experiences when our queries not dealt with properly when we call.

Some broadband providers have even started advertising that their call centers are based in the UK.

Is this important to you? What is your experience of call centers so far?

Or do you not mind where the call centers are as long as the price is the cheapest?