Sky Broadband Reviews

Sky is one of few ISPs who provide broadband bundles that combine broadband, telephony and DTV channels. After acquiring Easynet, Sky expanded its reach on many parts of the UK and Sky network presently covers almost three-fourths of UK households according to one survey.

Sky offers free broadband if you are a customer of its digital TV service. Sky is also one of the few providers who offer speed above 10Mb. Its Sky Max package offers download speed up to 16Mb. Their See Speak Surf broadband bundles are excellent packages that add value to your money and you get all the combinations of broadband, TV and phone services.

Our assessment of a provider/packages is based on various criteria like speed, reliability, customer support etc. The over-all rating of a provider or a package often helps you to pick the right package for you even if you are unsure of your priorities.

Package	Type	Can be bundled?	Speed	Unlimited? [Usage]	Suitable For			Value For Money
					Light	Average	Heavy
Sky Broadband Base	Home	No	2MB	No	Yes	Yes
Sky Broadband Connect	Home	Yes	8MB	No		Yes	Yes
Sky broadband Everyday	Home	No	10MB	No		Yes
Sky Broadband Everyday+Sky Talk	Home	Yes	10MB	No		Yes
Sky Broadband Unlimited	Home	No	20MB	Yes		Yes	Yes
Sky Broadband Unlimited+Sky Talk	Home	No	20MB	Yes		Yes	Yes
Sky HD+ Unlimited Broadband	Home	Yes	20MB	Yes		Yes
Sky HD+ Unlimited Broadband & Calls	Home	Yes	20MB	Yes		Yes
Sky+HD + Talk + Broadband	Home	Yes	2MB	No	Yes
Sky+HD + Talk + Broadband (12 months)	Home	Yes	2MB	No	Yes
Sky+HD Starter	Home	Yes	2MB	No	Yes
Sky+Starter	Home	Yes	2MB	No	Yes	Yes
Unlimited Broadband+TV+Talk Freetime	Home	Yes	20MB	Yes

Click on the package name to read more information We have some reviews written by consumers for making your choice easy. You can also contribute a quick review that would definitely help others by visiting our Broadband Reviews page.

Reviewed by mick  on  2009-11-28
got max package was OK till the phone llne probem stated 4 weeks ago phoned sky 4 times over 4 hours of calls promised engineer visit 3 times still waiting for phone line to be fixed RUBISH SERVICE CUSTOMER SUPPORT
Rating: Poor
Reviewed by Anna  on  2008-07-08
I have been with Sky for a year and I have had nothing but bad service from them! Firstly I had to have 3 routers sent to me as everyone I received was broken. They said that I would get 8mg but I am not even getting 1mg. After a 50minute wait in a call queue (even after being told that the call would be answered in 15 mins) I had still not been put through to an adviser. In the end I went through to cancellations and I am now waiting for my MAC code. My advice to you all is to NOT go with Sky Broadband; they do not know what they are talking about! The only decent thing about Sky is the price of the package; I yet to find another provider who offers this low value cost!
Rating: Poor
Reviewed by Ramsay  on  2008-05-26
I signed with Sky Max package. I did not have any problem so far. Amazing speeds and excellent service.
Rating: Good
Reviewed by Roger  on  2008-05-12
Sky broadband and TV packages are excellent money savers. Phone services are indeed poor. Over-all, they are reliable ISP.
Rating: Good
Reviewed by Jane  on  2008-05-06
I signed up for Sky package that should offer 16 Mbps, but i dont get more than 3 Mbps. Poor customer service. I wont recommend this dreadful service to anyone
Rating: Average
Reviewed by Frost  on  2008-04-10
My Sky Max offers not more than 8 Mbps but they advertise it is super-fast connection. When I contacted their customer support, I had to wait for a long time only to get answers that have not solved my problem so far. I would suggest not to go for these ultra-fast broadband services unless you get assured of the advertised speeds. It is sheer waste of money.
Rating: Average
Reviewed by Nicole  on  2008-04-12
I have been a Sky TV customer for five years and last year, I signed up Sky Base which is free with my TV package. Decent speeds but reliable most of the times. Customer support is prompt and helpful.
Rating: Good
Reviewed by Simon  on  2008-04-03
Excellent packages from Sky but speeds are just half of what they advertise. I signed up with their 16MB service, but the speeds are disappointing. However, prices are cheaper considering the TV pacakge you get.
Rating: Good
Reviewed by Emmet  on  2008-03-29
I get 10 Mbps speed while my package indicates 16 Mbps speed. This is not bad, many say. Digital TV channels from Sky TV pack provide wholesome entertainment to my family.
Rating: Good
Reviewed by Anon.  on  2007-12-12
Abysmal service from the start. Had two routers fail on me within six months and Sky now say that the new improved router is only for their brand new customers. Very rude customer services.
Rating: Poor
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