Sky Broadband Reviews

About Sky Broadband

Sky is one of few ISPs who provide broadband bundles that combine broadband, telephony and DTV channels. After acquiring Easynet, Sky expanded its reach on many parts of the UK and Sky network presently covers almost three-fourths of UK households according to one survey.

Sky offers free broadband if you are a customer of its digital TV service. Sky is also one of the few providers who offer speed above 10Mb. Its Sky Max package offers download speed up to 16Mb. Their See Speak Surf broadband bundles are excellent packages that add value to your money and you get all the combinations of broadband, TV and phone services.

Where do Sky Broadband stand in our rating?

Our assessment of a provider/packages is based on various criteria like speed, reliability, customer support etc. The over-all rating of a provider or a package often helps you to pick the right package for you even if you are unsure of your priorities.

Speed
Reliability
Customer Support
Value for Money
Overall Rating

Comparison of Sky Broadband Packages

Package	Type	Can be bundled?	Speed	Unlimited? [Usage]	Suitable For			Value For Money
					Light	Average	Heavy
Sky Base - free broadband with Sky TV	Home	No	2MB	No	Yes
Sky Broadband Max	Home	No	16MB	Yes		Yes
Sky Broadband Mid	Home	No	8MB	No			Yes

Click on the package name to read more information

Bottomline

Attractive features of Sky Broadband packages

Bundling options to get broadband, telephone and TV channels on a single bill thus adding great value to your money.
Free modem, free internet security features.

Things you need to consider before you take up Sky Broadband packages

Availability of a package depends on the presence of Sky network.
Packages cost more when you are outside the Sky network area.
Poor customer support.

Sky Broadband - Consumer Reviews

We have some reviews written by consumers for making your choice easy. You can also contribute a quick review that would definitely help others by visiting our Broadband Reviews page.

Reviewed by Ramsay on 2008-05-26
I signed with Sky Max package. I did not have any problem so far. Amazing speeds and excellent service.
Rating:

Good

Reviewed by Roger on 2008-05-12
Sky broadband and TV packages are excellent money savers. Phone services are indeed poor. Over-all, they are reliable ISP.
Rating:

Good

Reviewed by Jane on 2008-05-06
I signed up for Sky package that should offer 16 Mbps, but i dont get more than 3 Mbps. Poor customer service. I wont recommend this dreadful service to anyone
Rating:

Average

Reviewed by Frost on 2008-04-10
My Sky Max offers not more than 8 Mbps but they advertise it is super-fast connection. When I contacted their customer support, I had to wait for a long time only to get answers that have not solved my problem so far. I would suggest not to go for these ultra-fast broadband services unless you get assured of the advertised speeds. It is sheer waste of money.
Rating:

Average

Reviewed by Nicole on 2008-04-12
I have been a Sky TV customer for five years and last year, I signed up Sky Base which is free with my TV package. Decent speeds but reliable most of the times. Customer support is prompt and helpful.
Rating:

Good

Reviewed by Simon on 2008-04-03
Excellent packages from Sky but speeds are just half of what they advertise. I signed up with their 16MB service, but the speeds are disappointing. However, prices are cheaper considering the TV pacakge you get.
Rating:

Good

Reviewed by Emmet on 2008-03-29
I get 10 Mbps speed while my package indicates 16 Mbps speed. This is not bad, many say. Digital TV channels from Sky TV pack provide wholesome entertainment to my family.
Rating:

Good

Reviewed by Anon. on 2007-12-12
Abysmal service from the start. Had two routers fail on me within six months and Sky now say that the new improved router is only for their brand new customers. Very rude customer services.
Rating:

Poor