BT Infinity - Reviews

About BT Infinity

Computer Specification to avail the BT Infinity service

  • Operating System- Windows XP, Vista, 7 and MAC 10.4 & above.

  • Processor- 2GHz (2000MHz) for windows and 1.5GHz (1500MHz) for MAC

  • Memory- 1GB minimum for windows and 2GB for MAC

  • Wireless Ethernet- 802.11n

  • Screen Display- XGA display, 1024x768 with true color

  • Browser- Internet Explorer 7 or 8, Mozilla Firefox-3.6 and Safari 4

  • CD/DVD- Recommended

BT recommends the above mentioned specifications to receive a better experience with the Infinity service.


BT Infinity is offered as two plans. Both the plans include a lightning speed of 40Mbps, 5 BT yahoo Email accounts with huge spacing and a BT Infinity Home Hub which is fiber enabled wireless router to create a Wi-Fi zone within the home.


Extra Features of Plan 1

  • The BT Infinity option 1 includes a data allowance of 20GB every month

  • Basic Security software from McAfee which includes antivirus, spam filter and parental control

  • Unlimited Wi-Fi minutes to access internet from the million Wi-Fi zones in the country.

  • Personal Digital Vault with an online storage capacity of 5GB

Extra Features of Plan 2

  • BT Infinity option 2 provides unlimited data usage*

  • Advanced Netprotect security software from McAfee which provides complete protection to your computer from viruses, hackers and spywares. Also parental controls to protect children online.

  • Unlimited Wi-Fi minutes across UK

  • Personal Digital online Vault for 5GB

*Fair Usage Policy: BT does not set a threshold for the data allowance or cut off the service. But it might restrict the speed of the connection if they found using too much during peak hours.

Users can also avail the BT Infinity as a bundle package along with TV on Demand and Mobile Broadband dongle.

Where do BT Infinity stand in our rating?

Our assessment of a provider/packages is based on various criteria like speed, reliability, customer support etc. The over-all rating of a provider or a package often helps you to pick the right package for you even if you are unsure of your priorities.

Customer Support
Value for Money
Overall Rating

Comparison of BT Infinity Packages

  • Package
  • Type
  • Can be bundled?
  • Speed
  • Unlimited? [Usage]
  • Suitable For
  • Value For Money
          Light Average Heavy  
Click on the package name to read more information

BT Infinity - Consumer Reviews

We have some reviews written by consumers for making your choice easy. You can also contribute a quick review that would definitely help others by visiting our Broadband Reviews page.

Reviewed by Megan  on  2012-04-20
Cheers! Sky broadband has been providing me with good connection speed, customer service and bandwidth ever since I have joined them in the year 2011
Rating: Excellent

Reviewed by Emma  on  2012-04-20
I have been with Sky broadband over 2 years. Connectivity has not been consistent and moreover the bandwidth is poor. Download experience is really a hell with it.
Rating: Average

Reviewed by Rachel  on  2011-10-17
After being with BT for more than 3 years now, I must say that BT has done a good job for maintaining a customer for nearly 3 years, where most of the providers lose their customers after a contract period, BT has taken effort to maintain them. Speed is also good. Good Work BT!!!
Rating: Excellent

Reviewed by Philips H  on  2011-09-24
I recently switched to BT. The service engineers were quick and helpful. The service started within half an hour of installation. The speed too is good when compared to my previous providers. I did not face any serious issues till now. I am really happy that I changed to BT and will recommend it to all!!
Rating: Excellent

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