Be There Broadband Reviews

Be, a subsidiary of O2 group was founded in 2004 and later merged with the Telefonica Company (O2) in 2006. Be's mission is to upgrade the broadband from just an utility to an enriched broadband experience for its customers by providing incredible 24 meg download speeds.

Be offers two ultra speed broadband products for home and an astounding office product providing up to 24 Meg downloading speed and up to 2.5 uploading speed with both limited and unlimited usage options at tempting prices. Be updates the latest technology in their products by offering wireless modem called the Be Box which includes ADSL2+2+, 4 port switch, built-in firewall, router and 802.11g wireless access. With Be Box, you have the convenience to connect three computers using Ethernet cables and one computer with a USB. Be is committed to continue delivering unrestricted broadband service providing real value for money.

Our assessment of a provider/packages is based on various criteria like speed, reliability, customer support etc. The over-all rating of a provider or a package often helps you to pick the right package for you even if you are unsure of your priorities.

Package	Type	Can be bundled?	Speed	Unlimited? [Usage]	Suitable For			Value For Money
					Light	Average	Heavy
Be Pro	Business	No	24MB	Yes		Yes	Yes
Be Pro(3 months)	Business	No	24MB	Yes		Yes	Yes
Be Unlimited	Home	No	24MB	Yes		Yes	Yes
Be Unlimited(3 months)	Home	No	24MB	Yes		Yes	Yes
Be Value	Home	No	8MB	No		Yes	Yes

Click on the package name to read more information We have some reviews written by consumers for making your choice easy. You can also contribute a quick review that would definitely help others by visiting our Broadband Reviews page.

Reviewed by Charles Flynn  on  2009-11-10
Bethere is the best isp ive ever used, and ive been using the internet since the 14.4k days, they offered me 24mg, and i get around 20 at night and 17 during peak, i also got a free router, 2months free broadband, free connection, and a free static ip, not bad at all.
Rating: Outstanding
Reviewed by Gau  on  2009-04-14
My turn to add a review after being with BeUnlimited for about 4 months now. speed: it is no where near the 14Mbps capacity possible in the cables near my area, nevertheless it is decent. I can download & stream stuff at a reasonable speed (3 to 7Mbps) Value for money: pretty okay, not dead cheap.. at £17.50 a month + line rental, it is competitive to BT, Virgin and others-a good deal if you share it with others in the house. Customer Support: hardly required these days. in the early days I got the line, I had minor issues with line fluctuation & wireless not responding to the ip address but it was solved by the helpdesk promptly. Reliability: As of now, its been pretty good- I keep the broadband switched on 24X7 and it has never gone down in a long time.
Rating: Good
Reviewed by Jones  on  2008-09-10
I have just signed up to Be Value package as they have offered special offer for this package. Excellent speeds and their customer support is outstanding. I consider to upgrade to Be Unlimited once the current contract gets expired. Worth recommending.
Rating: Excellent
Reviewed by Eric  on  2008-05-27
Unbelievable speeds. I get more than 10 Mbps download speed. Be Box modem is quite fantastic.
Rating: Excellent
Reviewed by Evan  on  2008-06-19
I signed Be Unlimited package recently. Great value package and I get decent speeds. Recommendable.
Rating: Good
Reviewed by Greig  on  2008-05-11
When I looked for an ADSL 2+ broadband, I was told to take Be broadband by my friend. The service is quite outstanding. I can get speeds up 18 Mbps.
Rating: Excellent
Reviewed by Jefferson  on  2008-05-07
Be offers the best ever service i have ever known. Stable, reliable connection. I hardly had any disconnection problem since the first day. Superb speeds. Highly recommendable service.
Rating: Excellent
Reviewed by Sam  on  2008-05-01
I signed with Be a year ago and there has been no problem since then. Excellent, reliable speeds. Outstanding customer support. Their BeBox wireless modem is outstanding.
Rating: Excellent
Reviewed by Andy  on  2008-04-12
I agree with others whey they praise lightning speeds and service of Be. There were problems, however, when I tried to connect its wonderful Be Box modem. May be I am not that good techie to do all that. I had to call technical support but the response was prompt and they acted instantly to fix the problems, in fact there were no problems at all, just a bit of fine tuning and I now get amazing speeds and so far I have never had any problems.
Rating: Excellent
Reviewed by Tracy  on  2008-04-07
I chose Be pro on one of my colleague's recommendation. Terrible speeds and I just enjoy my online gaming hobby, also make huge downloads in minutes. Be's customer support outstanding. Unmatchable reliability!
Rating: Outstanding
Reviewed by Scott  on  2008-03-24
Having been with BT for years and never having a technical problem, I decided I wanted more for my money so searched for a better deal. I found BE. What a great package. The speed is amazing even though I live in an old building with wiring issues. I would recomend BE to anyone. Great stuff!
Rating: Excellent
Reviewed by John McEwen  on  2008-01-28
Problems from day 1 with disconnects every two to three minutes. They tried a new connection and changed the tie pairs at the exchange - but no improvement. Currently still experiencing disconnects yet they will not allow me to move to another ISP without payment of their cancellation fee. Yet they admit the service is not right.
Rating: Poor
Reviewed by Hollis  on  2008-04-01
Be broadband prices are competitive like any other ISP considering the ultra-fast connection speeds they offer. You do not get freebies like email or domain names, but their speeds are reliable and customer service is extremely satisfying. Go for Be package and you wont regret later.
Rating: Good
Reviewed by The Irreverent Buddhist  on  2007-07-17
* Super fast service * Very good pricing * Extremely reliable * Customer service is TOP: (not an excuse to lie, cajole or fool) * They mean and do what they say If you are looking for a new provider bethere.co.uk is a must consider ISP. If you miss a payment they send a nice email asking you to catch up - others cut you off :D
Rating: Outstanding
Reviewed by Alex  on  2007-05-10
Good quality wireless router (free) and very fast speeds - I get upto 14 meg downloads. It is simply the fastest broadband I have ever used! I have also not had any reason to contact customer support as I have yet to have problems with the service.
Rating: Outstanding
Reviewed by John paul  on  2007-05-18
So far iam searching for an good service and now im finally switched on with be there broadband. Unlimited downloads and high speed makes me quite happy. I have elected Be lite broadband offer. Free modem provided by them is simply configurable. They provide perfect customer services. Highly recommended broadband service.
Rating: Good
Reviewed by Veni josen  on  2007-05-18
This is an amazing site. After using all other connections, I have been finally connected with this broadband service. Wonderful services are provided. I have been using this service for the past three months and until now; I does not met with a small problem. Prices are much more reasonable when compared to other services. The latest 24meg service is excellent. Firewall protection provides great security. Free router provided by them was simply configurable. What an awesome speed. I have really missed this for so long time. I recommend this broadband connection to everyone. Come let us join and enjoy the net.
Rating: Excellent
Reviewed by Giesela Andrews  on  2007-01-12
Their downloading speed of 24 Mbs is simply wonderful. I have been using Be there broadband for the past 18 months. I have chosen the unlimited option, and I arrive at the best results. When I reported that there is a minor problem customer support instantly took upthe matter and the solutionwas worked out.
Rating: Excellent
Reviewed by Giesela Andrews  on  2007-01-12
Their downloading speed of 24 mbs is simply wonderful. I have been using Be there broadband for the past 18 months. I have chosen the unimited option, and I arrive at the best results. When I reported that there is a minor problem, customer support instantly took up the matter and the solution was worked out.
Rating: Outstanding
Reviewed by Phil Rogers  on  2006-11-25
I have been working with 'be' for the past 6 months. It has been simply the best. It provides us with the fastest broadband around 24mb. The customer service provided here is prompt. I feel downloading can be done at a much faster rate than any other service provider. With all these loads of advantages I would recommend any one to blindly opt for BE.
Rating: Outstanding
Reviewed by Michael Price  on  2006-11-17
'BE' is fairly cheap when compared to competitors but when it comes to speed...this is the worst service that you could ever opt for. The wireless modem provided is a good offer but, the speed is simply disgusting. The customer care is also very unsatisfactory. If you don’t have that much of technical knowledge then its better that you switch on to some other service provider.
Rating: Average
Reviewed by Joshua  on  2006-11-14
After trying various broad bands I am finally in to 'be there'. It is very reliable and has ultra-speed. The offer of providing a free wireless modem is very attractive. The downloading speed which is up to 24meg is astounding. If you are a person who downloads hardly, then you can go in for the offer of 1GB/month service which they provide for 15 pound/month.
Rating: Good
Reviewed by Kevin Pearson  on  2006-11-09
Having researched Broadband fairly extensively I finally opted for Be There because of their reliable service. The customer service is exceptional and really fast. They are the first UK Broadband Internet service provider (ISP) to deliver the awesome power of up to 24 meg broadband with the latest technology products. All in all, I am extremely happy with it.
Rating: Good
Reviewed by Customer  on  2006-10-31
I tried be there internet connection for the first time ever. So far, the speed of broadband connection, the customer service and the modem they sent were excellent and I have to say I am quite a happy chappy.
Rating: Outstanding
Reviewed by Rodes  on  2007-11-02
I hope this is my first review in this site. Be Broadband offers very speed service and I can upload faster than AOL. I had some problem in initial migration and I have spoken to the technical support executive for a long time to sort out the problem. Friendly and affordable service.
Rating: Good
Reviewed by Chrissie  on  2007-11-18
Pros: Good Speed and highly reliable. Excellent Customer Service. Cons: None so far. Strongly recommended!
Rating: Excellent
Reviewed by Tyler  on  2007-10-04
I am a software engineer for the past 8 years and have used many broadband suppliers. Of all I have come across, I feel Be There understands customers much more than the others. Good post - sales help and speed is also good. There's something wrong at times with the connectivity, but that's fine when you get good customer service.
Rating: Excellent
Reviewed by catherine  on  2007-10-07
A very good broadband provider with good speed and customer service. Understands the customers better and helps accordingly.
Rating: Excellent
Reviewed by christina  on  2007-11-09
Pros: Good customer service, faster access to sites, recommend - able! Cons: Monthly schemes are expensive; connectivity seems to be a bit of a problem
Rating: Good
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